British Gas website down leaving customers unable to top up energy meters online or pay bills – The Sun

BRITISH Gas' website has gone down leaving customers unable to top up energy meter online or pay their bills.

When customers click onto the energy provider's website they're greeted with a message that says it is "temporarily unavailable".

Frustrated customers have taken to Twitter to find out what is going on.

One user wrote: "I'm unable to top up my meters (PAYG) all your sires & app are offline.

"I'm disabled & only have emergency credit which I shouldn't have to use. Can you please help me?"

Another worried bill payer said: "The emergency credit is running low. I've just been paid and would like to top up but your sites/app are down.

"A bit of communication would be appreciated."




A member of the energy provider's social media team named Ethan has confirmed that there is an issue with its website.

 

More to follow…

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