‘Still not arrived!’ Royal Mail updates customers on parcel delays – 29 postcodes affected

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Although there are fewer delays than there were in the run-up to Christmas, Royal Mail is still experiencing delays. The company has today updated customers on which postcodes in the country are currently affected.

Royal Mail has said it is doing its best to deliver parcels throughout the UK, but there are several areas in the country which are currently affected by late deliveries.

The company has updated its website to inform customers about the current state of its service.

It explained that it operates an air, rail, and road network to move letters and parcels between its distribution hubs, mail processing centres, and delivery offices around the UK.

In terms of air, rail, and road, Royal Mail’s networks have been operating to schedule over the last 24 hours.

However, there are some issues with the company’s mail centres.

Unlike last week, when many mail centres were experiencing problems, only one mail centre has reported issues today.

Royal Mail said: “The mail centre below reported not all mail was processed or despatched to schedule over the weekend, and as a result may be delivered slightly later than expected.”

The mail centre in question was in Bristol.

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The company added: “Bristol Mail Centre: Some mail posted in other parts of the UK yesterday, due for delivery today to addresses in the BA, BS, GL and TA postcode areas.”

As for deliveries, 29 postcodes are affected by late parcel and letter deliveries.

Royal Mail explained: “Deliveries are operating as normal across most of the country today.

“We aim to deliver to all addresses we have mail for, six days a week.

“In a small number of local offices this may temporarily not be possible due to local issues such as COVID-related self isolation, high levels of sick absence, resourcing, or other local factors.

“In those cases we will rotate deliveries to minimise the delay to individual customers.

“We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive.”

The company added: “We’re sorry for any inconvenience and thank you for your understanding.”

The postcodes affected are listed below.

Bicester DO (OX25 to OX27)

Chelmsford DO (CM1 to CM3)

Chipping Norton DO (OX7)

Cricklewood DO (NW2)

Croydon DO (CR0 and CR9)

East Dulwich DO (SE22)

Erskine DO (PA7 and PA8)

Gerrards Cross DO (SL9)

Greenwich DO (SE10)

Havant DO (PO9 to 10)

Herne Hill DO (SE24)

Holloway DO (N7)

Hornsey DO (N8)

Manchester South West DO (M15, M16 and M32)

Norwood DO (SE19)

Oxted DO (RH8)

Peacehaven DO (BN10)

Rottingdean DO (BN2 and BN51)

South Croydon DO (CR2)

St. Helens DO (WA9 to WA11)

Sydenham DO (SE26)

The Hyde DO (NW9)

Upper Holloway DO (N19)

Upton DO (CH30 and CH39)

Upminster DO (RM14)

Wantage DO (OX12)

Ware DO (SG9 to SG12)

West Wickham DO (BR4)

Willesden DO (NW10 and NW26)

Customers have taken to social media to complain about Royal Mail delays over the past few days.

Yesterday, January 4, Twitter user @keythee_ wrote: “Has anyone else been experiencing severe delays with Royal Mail? My deliveries are four days late.”

User @orengepeels said: “I’m about to apply for a job a Royal Mail just so I can end the delays myself cuz wtf.”

User @HatunHalz commented: “@RoyalMail I have been waiting on my parcel for over 10 days now!. I selected next day delivery and it still hasn’t arrived. There no excuse for this type of delay.”

Contacting @DAFTrucksUK, Jonathan Lee added: “Hi I won a 1,50-scale model truck in your Christmas competition and it’s still not arrived. I understand Royal Mail are having a few issues at the moment and appreciate the delay but I thought I better make yourselves aware any chance you could look into this for me.”

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